Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
At JW Zepeda Law Firm, clear communication is a promise—and Priscilla Chavez, Communications Specialist, keeps that promise every day. As the first point of contact for many clients, she sets the tone with warmth, professionalism, and efficiency. Cross-trained as a legal assistant, Priscilla ensures cases move smoothly behind the scenes by routing documents, confirming deadlines, organizing updates, and coordinating schedules between clients, courts, and attorneys. She is known for being consistently available—whether answering late-day calls, clarifying next steps, or making sure urgent messages reach the right person without delay.
As a dedicated mother, Priscilla brings the same patience, compassion, and reliability she practices at home into her work at the firm. She understands how stressful legal situations can be, especially for families, and uses that perspective to create a reassuring, supportive experience for every client. Grounded, steady, and genuinely client-focused, Priscilla embodies the firm’s values—Honor, Courage, Dedication, and Integrity—while helping people feel heard, respected, and never alone on their legal journey.
Why Choose Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
Remote Services
Our team will serve your legal needs from wherever you are. You never have to walk into a law firm office. If you have Internet, we can do the rest.
We Fight
Most law firms would like you to believe they fight in court, they do not. Most attorneys make excuses rather than showing up for the fight- Not here.
5 Star Firm
We do not pay, beg, or haggle for our reviews. That is why we don't have 100 or 1000. Our reviews are real and they tell the tale.
Clear Invoicing
No wondering where your money is going. We invoice every two weeks. You'll know where every penny goes and why. We actually refund unused retainers rather than find ways to bill for it.
Seasoned Professional
Every case gets worked by seasoned attorneys. We do not hire kids to do our work. Your case is just as important as the next to us.
Common Questions
Here are some of the most frequently asked questions by our Clients.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm—the welcoming voice on the phone and a key coordinator who keeps clients informed and cases moving.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm manages intake calls, crafts clear updates, routes messages, coordinates schedules, and supports external communications so clients always know what’s happening and when.
Yes. While her canonical title is Communications Specialist, she is cross-trained as a legal assistant and assists with document routing, deadlines, and case logistics.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm delivers timely, plain-English communication, reduces wait times, and ensures the right information reaches the right person, minimizing stress and delays.
Call the firm’s main line at (844) 759-9529 and ask for Priscilla or leave a message—she’ll ensure your question reaches the appropriate attorney or paralegal.
Still have more questions?
If you have other questions or need further assistance, feel free to reach out to us anytime. We’re here to help you find the answers you need!
What can Priscilla Chavez Communications Specialist at JW Zepeda Law Firm Do for you?
At JW Zepeda Law Firm, accuracy isn’t optional—it’s the foundation of every case. Priscilla Chavez, Communications Specialist, ensures that documents move smoothly and securely through every stage of the legal process. She provides clients with clear checklists so nothing is missed, sends secure e-sign links to eliminate paperwork delays, and routes information to the right team member the first time. Her attention to detail keeps cases organized, prevents bottlenecks, and ensures every document is complete, legible, and ready for the next legal step.
Coordinating Calendars Like a Pro
Legal schedules rarely match—and one missed date can cause real setbacks. Priscilla Chavez Communications Specialist at JW Zepeda Law Firm brings order to the chaos by managing scheduling collisions across courts, doctors, adjusters, and opposing counsel. She gives clients flexible time-window options instead of rigid demands, and when life happens, she handles reschedules and confirms new details promptly and in writing. Her calm approach under pressure keeps everyone aligned and ensures that cases move forward without unnecessary delay.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
Your Fast Lane for Questions
Clients deserve answers—fast and in plain English. Priscilla makes that happen. She responds to simple questions immediately and directs complex questions to the right attorney or paralegal for same-day answers whenever possible. When clients aren’t sure what to ask, she helps them frame the issue clearly so the team can respond quickly and accurately. Her ability to translate legal processes into understandable steps ensures clients never feel lost or ignored.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
Supporting the Legal Team So They Can Fight, Not Fetch
Much of Priscilla’s work happens behind the scenes, but its impact is unmistakable. She keeps information flowing to the right people at the right time, verifies that the most current versions of documents are in each file, and maintains a precise log of outstanding tasks so nothing slips through the cracks. Having cross-trained as a legal assistant, she tackles routine tasks efficiently without consuming attorney time. Her steady organization allows the litigation team to focus fully on strategy and advocacy.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
External Communications That Stay Tight and On Message
Everything that leaves the firm matters. Whether it’s a letter, email, notice, or message to opposing counsel, Priscilla Chavez ensures that communications are clear, polished, and consistent with the client’s legal strategy. She works closely with attorneys to confirm accuracy and tone before anything goes out. Her coordination keeps the entire team synchronized, reducing confusion and minimizing the risk of mixed messages.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
Making Technology Easy, Not Painful
Legal tech can confuse even the most organized client—Priscilla bridges that gap with patience and clarity. She provides simple, step-by-step instructions for portals, uploads, and e-signing. When technology acts up, she finds secure workarounds, verifies that the firm received what was sent, and reassures clients through each step. Her “trust, then verify” approach gives clients confidence even when the system feels overwhelming.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
Keeping the Experience Human
Clients aren’t file numbers, and Priscilla never treats them that way. She remembers accessibility needs, preferred call times, language preferences, and sensitive topics. She balances warmth with efficiency—clients feel heard, understood, and respected, while their legal matters continue moving forward. Her interpersonal awareness is part of why clients often describe her as their “anchor point” during stressful moments.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
Your Client Journey With Priscilla by Your Side
From the moment a client calls, Priscilla listens, prioritizes, and ensures the team receives what they need to begin the case properly. During the first week, she gathers essentials—identification, photos, reports, medical records—and outlines next steps in plain English. As the case continues, she schedules hearings, inspections, and negotiations while keeping clients updated without the drama. When the resolution phase arrives, she prepares final documents, explains disbursement details, and answers any “what now?” questions. Even after a case closes, she helps clients obtain verification letters, employment documents, or tax-related requests quickly and securely.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
What This Means for Clients—The Bottom Line
When Priscilla manages the process, clients experience fewer delays, more clarity, and a smoother path to resolution. They know exactly where their case stands, what comes next, and what is needed from them. With consistent timelines, organized communication, and a fully aligned legal team, clients find confidence and calm even during their hardest days.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
How This Reflects the Firm’s Values
JW Zepeda Law Firm stands on Honor, Courage, Dedication, and Integrity—and Priscilla models those values daily. She tells clients the truth with clarity and respect, raises concerns early, follows through with diligence, and safeguards every record with reliability. Her work ensures that the firm’s promises are not just words—they are delivered.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
Where She Shines Across Practice Areas
Whether a case involves personal injury, family issues, immigration questions, civil rights, or estate planning, Priscilla’s strengths remain the same: timely information, organized files, and coordinated calendars. These fundamentals never change—even when the legal fight does. Her consistency is what allows attorneys to stay sharp and focused.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
The Promise
Clients hire a law firm to fight for them—and that fight requires focus. Priscilla removes noise, solves small problems before they become big ones, and keeps every moving piece aligned. With Priscilla Chavez as your Communications Specialist, you’ll never wonder what’s happening with your case. You’ll know.
Priscilla Chavez Communications Specialist at JW Zepeda Law Firm
