Heather Jackman Senior Paralegal at JW Zepeda Law Firm

Heather Jackman is the Executive Assistant to the President and is one of two Senior Paralegals at JW Zepeda Law Firm. With over a decade of legal experience, an Associate’s Degree in Legal Assisting, and a Texas Notary Commission, she is the operational backbone who keeps cases moving, clients informed, and attorneys focused on high-value advocacy. Put simply: the lawyers argue; Heather makes sure they have everything they need—on time, in order, and court-correct.

What She Does for Your Case (and why it matters)

Intake & Case Control

When a case comes in, Heather Jackman transforms chaos into order. She gathers essential documents, logs deadlines, opens communication with insurers or opposing counsel (at attorney direction), and builds a clean starter chronology. Her early organization prevents last-minute emergencies and keeps the litigation team prepared from day one. She keeps her team organized and prepared for every case. 

Deadlines & Calendars

Heather manages the litigation calendar—discovery cutoffs, mediation settings, hearing dates, deposition schedules—and cross-checks reminders so nothing falls through the cracks. Her attention to timing ensures filings are not just timely but strategically timed, reducing the risk of avoidable mistakes or continuances.

Documents That Win Cases

Under attorney supervision, Heather Jackman Senior Paralegal at JW Zepeda Law Firm prepares drafts of pleadings, discovery materials, subpoenas, deposition notices, exhibit lists, and mediation statements—each formatted and numbered for easy use. She organizes medical bills, wage proofs, photos, correspondence, timelines, and evidence logs so the attorney has a complete battlefield view at a glance.

Communication That Moves Cases Forward

Heather translates complex legal plans into plain-English checklists and updates, helping clients understand what’s happening, what’s next, and what the attorney needs. She asks the right questions, flags time-sensitive issues, and ensures every update is meaningful—not just noise.

Mediation & Trial Preparation

Heather coordinates logistics for mediation and trial: witnesses, court reporters, videographers, process servers, exhibit binders, deposition designations, and checklists. Her planning makes hearings feel prepared, not improvised.

Administrative Precision

In her dual role as Senior Paralegal and Executive Assistant to the President, Heather manages communication flow across teams, prioritizes calendars, clears bottlenecks, and ensures every call, record, and request moves on time. She keeps the firm’s pace steady and dependable.

Texas Notary & Compliance

Heather handles notarizations, signatures, affidavits, and acknowledgments with strict Texas compliance. She protects privacy, ensures HIPAA-safe procedures, and keeps sensitive documents secured and routed only where they belong.

How Heather Supports Personal Injury Clients

Heather Jackman Senior Paralegal at JW Zepeda Law Firm builds cases through evidence, not anecdotes. She organizes photos, emergency records, imaging, wage loss, mileage, and out-of-pocket costs into a compelling picture of damages. She reconciles medical bills with charges, flags missing documentation, and channels all insurer communication into a safe written record at attorney direction. When it’s time, she assembles settlement packages that read clean, verify damages, and help drive meaningful negotiation results.

How Heather Supports Employment & Civil Cases

Heather creates document censuses, compiles handbooks and comparators, and builds chronologies that help attorneys identify retaliation patterns or policy issues. She prepares exhibits, notes, and logistics so every hearing is approached with clarity and a strategic plan.

What It’s Like Working With Heather

You get straight talk and practical updates—not jargon. Heather provides checklists, realistic timelines, confirmed appointments, and predictable cadence. If something is missing, she requests it early. If deadlines move, your calendar moves with it. She consolidates documents, labels files clearly, and keeps communication efficient so clients never feel lost or overwhelmed.

Why Heather Protects the Value of Your Case

Her organization reduces surprises, write-offs, and continuances. Her settlement packages and verified damages strengthen negotiations. Her ability to prepare files as though a jury will read them keeps pressure where it counts, shortening the path toward resolution.

What She Needs From You

Send documents early—reports, bills, photos, letters. Provide clear date notes when something important happens. Notify Heather immediately if treatment plans, employment status, or contact information changes. If you don’t understand a request, ask. Questions save time.

Non-Negotiables

Heather is not a lawyer and does not give legal advice. Strategy belongs to your attorney. Heather’s role is to make that strategy executable—on time, in order, and with a clean, respected record.

Bottom Line

Heather Jackman is the engine behind JW Zepeda Law Firm’s speed, precision, and consistent results. She keeps communication tight, documents organized, discovery running smoothly, and cases moving with discipline. If you want fewer surprises, better updates, and a file that never gathers dust, ask for Heather Jackman, Senior Paralegal at JW Zepeda Law Firm. She’ll give you the roadmap, the reminders, and the momentum your case deserves.